01 process improvement

[ overview ]

project management isn't easy...but it can be easier when you are maximizing the available tools and following best practices in the industry. 

“when I first started as a project manager here it felt like I…was being thrown into an ocean without knowing how to swim. I’ve been here for ~2 years now and I’m still learning the ropes. ” -- q, 29 yrs old

[ solution ] 

to standardize common practices for project management, I spent 10 weeks conducting ethnographic studies + interviews with the team and presented my final research and suggestions to upper management executives for feedback and implementation.


unfortunately due to NDA, i can't share any specifics but the main improvements included changes to the onboarding process and the creation of shared resource drive.